Frequently Asked Questions
Need-to-Knows About Pismo Lighthouse Suites
Visiting beautiful Pismo Beach? Below, find the answers to any questions you may have about your upcoming stay at Pismo Lighthouse Suites. If you can't find the information you're looking for, please feel free to contact us directly and we would be more than happy to help. We look forward to welcoming you to our family-favorite Pismo Beach hotel.
Reservations
How will the Coronavirus (COVID-19) impact my stay at a Martin Resorts hotel?
As our guest, your health and safety come first. We are taking proactive measures to ensure the health and safety of our employees and guests by instituting enhanced disinfection protocols. For further details on our response to the Coronavirus, click here.
What is your cancellation policy?
All reservations must be canceled at least 72 hours before arrival date to avoid penalty. Cancellations made within 72 hours of arrival will be charged the first night's room and tax upon cancellation.
What is your incidental hold policy?
Upon check-in, we will place a hold on your card in the amount of room and tax plus $100, in case of any incidental charges. If a debit card is used, the authorization will appear as an actual charge and the remaining funds will be refunded at check out. The refund can take up to 7 business days to process.
Does Pismo Lighthouse Suites charge a resort fee?
No, as one of the few hotels in Pismo Beach that does not charge a daily resort fee, we take pride in offering our guests complimentary Wi-Fi, self-parking, and daily breakfast without an extra fee.
General
What time is check-in?
Check-in begins at 4 PM daily.
What time is check-out?
Visit us at the Front Desk or leave your keys in the room by 12 PM.
Is late check-out available?
Late check-outs may be requested, but not guaranteed. Late check-out is based on availability and extra fees may apply. Please contact the hotel directly to request a late check-out.
Do you have on-site parking?
Yes, we are happy to offer our guests free on-site parking. We even offer a Tesla electric car charging station for your eco-friendly needs.
Is Pismo Lighthouse Suites dog-friendly?
Yes, we are proud to be a dog-friendly hotel! There is a small fee of $50 per day ($150 maximum, two dogs included in $50/day fee) for our dog-friendly rooms. Click here for more information on our pet policy.
Do you provide free Wi-Fi?
Yes, we do! For all your business or social media needs, our high-speed Fiber Internet connectivity is complimentary.
Is room service available?
No, but the Front Desk can provide recommendations for nearby restaurants in Pismo Beach.
Is breakfast included with my reservation?
Yes, please enjoy a daily complimentary continental breakfast in The Galley from 7 AM to 10 AM.
Is there an elevator at the hotel?
Yes.
How do I access the pool & hot tub?
Located in front of the Galley, the pool and hot tub are open 8 AM - 10 PM daily and can be accessed using your room key.
What are the best things to do in Pismo Beach?
Home to long stretches of scenic beaches and sprawling vineyards, hiking trails and even butterfly groves, Pismo Beach is jam-packed with exciting activities and unique experiences that each member of the family can enjoy. Click here for our complete guide on top attractions near our Pismo Beach hotel.
Do you allow smoking on property, or in the rooms?
No, no smoking or vaping of any kind is permitted anywhere at the hotel. Thank you in advance for your cooperation!
What activities are available on the Play Deck?
It's all fun & games on the Play Deck, equipped with a pirate ship play structure, mini-golf, badminton, ping pong, life-size chess and checkers, ladder ball, cornhole, hopscotch, Connect 4, and more!
Location & Transportation
How do I get to the hotel?
Pismo Lighthouse Suites is located at 2411 Price Street in Pismo Beach, CA. Traveling Northbound on Highway 101, take Exit 191B at Mattie Road and follow Price Street. Traveling Southbound on Highway 101, take Exit 191B for Price Steet/Shell Beach Road, turn left, and the hotel will be immediately on your right.
Where is the nearest airport?
Pismo Lighthouse Suites is approximately 10 miles from San Luis Obispo County Regional Airport with daily flights operated by Alaska Airlines, American Airlines, and United.